Shipping policy
Greetings from Fiery Finds!
We extend our gratitude for choosing us for your shopping needs. With an unwavering commitment to impeccable service, we provide you with comprehensive insights into our shipping procedures, order tracking, delivery timelines, and contingency plans.
Order Tracking: Rest assured, once your order embarks on its journey, you will promptly receive a shipping confirmation email. This correspondence will furnish you with pertinent tracking details, affording you the opportunity to vigilantly monitor the real-time progress of your package en route to your designated address with the Shop App.
Shipping Process: A hallmark of our service is meticulous preparation. Please grant us 3-5 business days to meticulously process and prepare your order for its voyage. The actual delivery period is contingent upon your geographical location and your choice of shipping method, as indicated during the checkout process.
Estimated Delivery Times: Our diligent efforts aim to ensure that, on average, your treasured acquisition reaches you within 5-8 business days post the aforementioned processing duration. It is, however, important to acknowledge that these timeframes are estimations, subject to variance owing to external factors beyond our realm of control.
Contingencies: Delays and Lost Orders: Our pursuit of seamless deliveries is steadfast. Regrettably, despite our best endeavors, there may be instances of unforeseen delays or logistical predicaments during the shipping process. Should you suspect a delay or potential loss, we implore you to initiate contact without delay. In parallel, liaising with your local mail provider is recommended to amplify our collective efforts in addressing the situation.
Preserving Integrity: Items Damaged During Shipping: Emanating from a dedicated packaging regimen, we prioritize the preservation of your purchase's integrity. Should circumstances transpire otherwise and your vintage watch arrives damaged, we beseech you to promptly apprise us. By doing so, we can collaboratively navigate towards a resolution. If discernibly evident, pre-shipping damage merits immediate notification to institute suitable remedies.
Global Outreach: International Shipping: Presently, international shipping remains a horizon we are eager to explore. As we endeavor to extend our services across borders, we invite you to remain informed through updates on our Instagram platform, wherein progress in this realm will be duly shared.
We appreciate your trust in us and hope you enjoy your shopping experience at Fiery Finds. If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us. Your satisfaction is our top priority!
Yours sincerely,
Teresa
CEO